Fynd is not just a new name but a whole new way of experiencing our services. Fynd is the next step for Infocert. We've built upon the foundation of Infocert to bring you results that are faster, simpler, and overall better.
Fynd symbolises our commitment to delivering more products, enhanced features, and vastly improved services. Our new name, Fynd, reflects our mission: to make every interaction with us as straightforward as “Search. Select. Sorted”.
Starting March 4th, please visit Fynd.info for all your document purchases and account management needs. Rest assured, if you navigate to infocert.com.au, you'll be seamlessly redirected to the right place. Additionally, please see attached for your customer information pack that details all the essential changes for your convenience.
This change will only improve your experience. Our brand update coincides with the launch of an improved Fynd portal, offering all the same documents you rely on but with a vastly enhanced user experience—without any additional cost or interruption to your service.
Absolutely. All you need to do is log back into your account, by clicking on the “account” button in the top right corner of Fynd.info. For detailed directions please see the attached customer guide.
Should you encounter any issues, our support team is ready to assist you via phone at 1300 120 200 or email at support@fynd.au.
Please be assured, the essence of our business—our values, our team, and our commitment to you—remains the same. Expect the same exceptional service, now under a new name that better reflects our vision for the future. A future where meeting your needs is simpler and solutions are just a few clicks away.
Your feedback is invaluable as we move forward with these changes. If you have any thoughts or feedback, we'd love to hear from you.