I have lost my username and/or password. How do I reset this?

If you've misplaced your username or password, there's no need to worry. Resetting your password is a straightforward process:

Go to the Log In Page: Start by navigating to the login page of our website.
Find 'Forgot Password': Just below the sign-in area, there's a link labeled 'FORGOT PASSWORD'.
Enter Your Email: Click on this link, and you'll be prompted to enter your registered email address.
Check Your Email: After submitting your email, you'll receive a direct link in your inbox to reset your password.

Simply click on the link in the email you receive, and you'll be guided through the process to create a new password. This will restore your access to your account, so you can continue using our services without interruption. If you need any assistance at all, don’t hesitate to reach out to our customer support team.

More Frequently asked Questions

Dive into a collection of the most common questions we get, all answered with our signature clarity and helpfulness. It's the quick and easy way to find out everything you need to know about Fynd and our services.

Can I access my order history online?

Yes, you can easily access your order history online.

How do I update the business name on my account and invoices?

To update your business name or Australian Business Number (ABN) on your account and invoices after your initial setup...

Can I update the frequency of my invoices?

Yes, you have the flexibility to update the frequency of your invoices.

I have lost my username and/or password. How do I reset this?

If you've misplaced your username or password, there's no need to worry.

How do I manage user access for employees of my business?

Managing user access for your business employees is streamlined and user-friendly with our dashboard.

How do I open an account?

Getting started with an account at Fynd is an easy and straightforward process.

Are there any additional, hidden or ongoing fees?

Absolutely not. We believe in transparency and simplicity at Fynd, which means every document comes with a straightforward, one-time purchase fee.

What are my payment options?

When purchasing documents through Fynd, we've made sure your payment process is as convenient and secure as possible.

What customer support options are available to me?

At Fynd, we're committed to providing you with an exceptional customer service experience

If I misplace my original copy, can I gain access to another one?

Certainly! Every document you purchase is sent directly to your registered email address in PDF format.

How quickly will I receive my documents?

You'll be pleased to know that with our fast and secure access to the NSW Land Registry Services.

Do I need to create an account to search?

Absolutely not! At Fynd, we offer quick, easy, and convenient access to property information for everyone.

Need Support?

Experiencing a hiccup? Don't worry, we've got you covered with round-the-clock support tailored to solve your queries swiftly and efficiently.

support@fynd.au